Manitone FAQ's
Frequently Asked Questions
Where do you ship?
We currently ship to most countries worldwide.
How long does shipping take?
Estimated delivery times:
- Italy: 2–6 business days
- Europe: 4–9 business days
- International: 7–15 business days
Shipping times may vary depending on carrier conditions and customs processing.
When will my order be processed?
Orders are usually processed within 1–3 business days after payment confirmation.
How can I track my order?
Once your order ships, you will receive a tracking email with your tracking number and shipping updates.
Tracking information may take up to 72 hours to activate.
What if my package is delayed?
Occasional delays can happen due to logistics networks, customs inspections, weather conditions, or high seasonal demand.
If your package appears significantly delayed, contact us and we will gladly assist you.
Do you offer refunds or replacements?
If your order arrives damaged or incorrect, contact us within 48 hours after delivery with clear photos of the issue.
Each situation is reviewed individually to ensure fair assistance.
Are your clothes true to size?
Most of our items are designed with comfortable everyday fits for children. We always recommend reviewing the product sizing information before ordering.
For relaxed-fit products, slight variations may occur depending on the design and fabric.
Are the fabrics comfortable for children?
Yes. We prioritize lightweight, breathable, and soft-touch materials suitable for everyday wear and movement.
Can I cancel my order?
Orders can only be canceled before they enter processing or shipment preparation.
Once shipped, cancellations are no longer possible.
Do colors look exactly like the pictures?
We do our best to display products accurately, but slight color differences may occur depending on screen settings and lighting.
How can I contact MANITONE?
You can reach us anytime at:
📧 manitone@outlook.it
📞 +39 391 747 8751